TestBrand Error Code 5E
Drainage problem or blocked drain filter.
| Difficulty Level: | Easy |
| Estimated Time: | 30 minutes |
| Parts Cost (DIY): | $25 |
| Professional Service: | $150 |
| Model Series: | EcoBubble |
Seeing error 5E on your TestBrand EcoBubble washer? I totally understand how frustrating that can be, especially when you just want to get your laundry done. This error usually means there's a drainage issue, which can happen if the drain filter is clogged or if there’s a blockage in the drain hose. Don't worry; I’m here to help you get it sorted out!
### Understanding the Cause The 5E error indicates that your washer is having trouble draining water from the drum. This can occur for a couple of reasons: 1. **Clogged Drain Filter:** Over time, small items like lint, coins, or even small pieces of clothing can get stuck in the drain filter. 2. **Blocked Drain Hose:** Your drain hose might be kinked, clogged, or positioned too high, preventing proper drainage.
### Step-by-Step Fix Let’s roll up our sleeves and get to work!
1. **Unplug the Washer:** Safety first! Always disconnect your appliance from the power source before you start any repairs. 2. **Turn off Water Supply:** Make sure to shut off the water supply to prevent any leaks while you’re working. 3. **Locate the Drain Filter:** Depending on your model, you’ll usually find the drain filter at the bottom front of the washer, behind a small access panel. Use a screwdriver to remove the panel if necessary. 4. **Remove and Clean the Filter:** Carefully unscrew the drain filter. Expect some water to spill out, so have a towel handy! Clean the filter under running water to remove any debris. 5. **Check the Drain Hose:** Inspect the drain hose for any kinks or blockages. You may need pliers to disconnect it from the washer and check for clogs inside. Clear any blockages you find. 6. **Reassemble Everything:** Put the drain filter back in place and secure the access panel. Reconnect the drain hose, ensuring it’s properly positioned. 7. **Plug the Washer Back In:** Reconnect your washer to the power source and turn on the water supply. 8. **Run a Quick Test Cycle:** Run a short cycle to see if the error code has cleared. If all goes well, you should be back in business!
### Difficulty and Costs This repair is relatively easy and should take about 30 minutes. If you decide to call a professional, expect to pay around $150, but you can often do this yourself for about $25 if you need to replace any parts like an inlet valve.
### Tools and Parts Needed - **Tools Required:** Screwdriver, pliers - **Parts Needed:** Inlet valve (estimated price: $25)
### Safety Warnings - Always unplug the washer before starting repairs. - Turn off the water supply to prevent leaks.
And there you have it! With a bit of patience and some simple tools, you can tackle that 5E error and get your laundry back on track.
- unplug first
- turn off water
Tools Required
- screwdriver
- pliers
Replacement Parts
| Part Description | Typical Price | Availability |
|---|---|---|
| inlet valve | $25.00 | Find Part → |
Note: Professional service includes parts and labor. Cost: $150
Common Symptoms
- Water not draining from the drum
- Error message displayed on the control panel
Technical Information
Root Cause: Drainage problem or blocked drain filter.
Related Error Codes
Document ID: testbrand-ecobubble-5e-error-fix
Views: 32 | Last Updated: December 9, 2025