DupTest Error Code 5E

Seeing error 5E on your DupTest EcoBubble? I totally get how frustrating that can be! This error indicates a drainage issue, which usually means the drain filter might be clogged or the drain hose is blocked or kinked. Let’s walk through how to tackle this problem together.

First, let’s understand what might be happening. The drain filter is designed to catch lint, debris, and other particles, preventing them from clogging the drain pump. If it gets too clogged up, your washing machine won't be able to drain water properly, leading to that pesky error message. Don’t worry, though; it's a pretty straightforward fix!

Here’s a step-by-step guide to help you get your EcoBubble back on track:

1. **Safety First**: Unplug your washing machine from the wall and turn off the water supply. This is a crucial step to keep you safe while working on the appliance.

2. **Locate the Drain Filter**: Depending on your model, the drain filter is usually located at the front bottom of the machine. Look for a small panel that may be secured with screws or clips.

3. **Remove the Panel**: Use a screwdriver to carefully remove the panel covering the drain filter. Gently set it aside.

4. **Clean the Filter**: Carefully pull out the drain filter. You might find some water spilling out, so have a towel or a shallow dish handy. Rinse the filter under running water, cleaning off any gunk or debris that has built up.

5. **Check the Drain Hose**: Inspect the drain hose for any kinks or blockages. Ensure it’s connected properly and is not pinched between the wall and the machine.

6. **Reassemble**: Once everything is clean and checked, put the drain filter back in place, secure the panel, and plug the machine back in. Turn the water supply back on.

7. **Test the Machine**: Run a short cycle to see if the error code has disappeared. If everything is working smoothly, you’re all set!

**Difficulty Level**: Easy. Most people can handle this with a bit of patience.

**Estimated Cost**: If you’re doing it yourself, you’ll likely spend around $25 for any replacement parts, like a new filter if needed. If you need to call a pro, expect costs to be in the ballpark of $150.

**Estimated Time**: Around 30 minutes should do the trick.

**Tools Required**: You’ll need a screwdriver and some pliers.

**Safety Warnings**: Always remember to unplug the machine first and turn off the water supply.

I hope this guide helps you get your washing machine back in action! If the problem persists, it might be a good idea to consult a professional for further diagnosis. Good luck!

Tools Required

• screwdriver
• pliers

Common Symptoms

• Water not draining
• Error message displayed on screen

Technical Information

Root Cause: Drainage issue or clogged drain filter.

Related Error Codes

Document ID: duptest-ecobubble-5e-error-fix

Views: 28 | Last Updated: December 9, 2025